Branch Manager

Job Description  

Responsibilities

  • ? Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management
  • ? Own all branch-banking objectives and overall branch supervision
  • ? Ensure achievement of overall Branch Targets by generating business and cross sales
  • ? Key Customer Relationship Management & supervision of all High Net Worth customer programs
  • ? Ensure all components of the branch sales model function as per design
  • ? Complaints Handling
  • ? Review Branch Operations reports
  • ? Branch Merchandising & co-ordination with Marketing at product level
  • ? Review vault register
  • ? Review Suspense & Dummy accounts
  • ? Ensure compliance with Banking rules, Regulations & Procedures
  • ? Periodic review of progress vs. objectives
  • ? Ensure clarity of Business objectives among staff