Branch Manager

  • • Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management
  • • Own all branch-banking objectives and overall branch supervision
  • • Ensure achievement of overall Branch Targets by generating business and cross sales
  • • Key Customer Relationship Management & supervision of all High Net Worth customer programs
  • • Ensure all components of the branch sales model function as per design
  • • Complaints Handling
  • • Review Branch Operations reports
  • • Branch Merchandising & co-ordination with Marketing at product level
  • • Review vault register
  • • Review Suspense & Dummy accounts
  • • Ensure compliance with Banking rules, Regulations & Procedures
  • • Periodic review of progress vs. objectives
  • • Ensure clarity of Business objectives among staff