PB Authorizer

  • Branch Merchandising
  • Supervise & Monitor Personal Banker desks and contract sales staff
  • Authorize all Personal Banker transactions
  • Branch administration and Lobby Management
  • Resolution of customer queries/complaints and customer service to ensure walk in customers issues
  • Generate business, cross sell and monitor cross sales of Personal Bankers
  • Retention and enhancement of the value of existing accounts
  • Corporate salaries processing
  • Cost management and monitoring Staff productivity and give guidance on improving the same in conjunction with the Branch Manager
  • Responsible for Cash and Customer transactions at the Teller counters
  • Supervising all Non-Cash transactions like DD/MC, fund transfer etc
  • Ensure that all tellers are adequately trained on the Products of the bank.
  • Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable
  • Reconciliation and maintenance of suspense accounts register as per the required format
  • Branch Operations and Audit Compliance

Requirements:

  • Candidate must possess at least a Master in Business Admin/Post Graduate Diploma in Business Administration/Post Graduate Program in Management in Finance/Accountancy/Banking or equivalent.
  • At least 3 year(s) of working experience in the related field is required for this position.
  • Preferably Managers specializing in Banking/Financial Services or equivalent. Job role in Retail Banking/Branch Operation or equivalent.