Sales Analytics, MIS & Reporting
- Coordinates with the entire sales team to ensure sales achievements for various sales parameters are documented and presented for tracking against targets
- Works closely with the Head- Mortgages to cascade business unit level goals into zone/ region/ branch and individual level targets
- Prepares sales analytics and provides insights on observable patterns, MOM/ QOQ/ YOY variances and growth projections
- Drives desired behaviours through the creation of innovative dashboards and sales metric publishing
- Ensure timely circulation of data to all relevant internal stakeholders
- Assists the Head- Mortgages and Zone Heads in the preparation of critical presentations on Mortgage sales performance
- Collates, prepares and monitors Mortgages business line budget and tracks income and expenses through sales achievement , fee accrual and expenditure on events/ marketing activities
- Maintains manpower/ HC reports for Mortgages
- Provides various Mortgage Data & Projections to the accounts team such as
- MOM Estimated Disbursal & Fee Income
- Monthly Float details for P&L.
- MOM Mortgage Initiative Updates.
- CEO review Data.
- MOM Mortgage Disbursal Pipeline.
- MOM DSA & Vendor bill provision.
Mortgage Business Operations
Management
- Tracks and computes sales incentives based on sales incentive structures. Ensures payouts are made in line with target achievements and incentive plans
- Ensures NEFT activation for third party payouts
- Ensures vendor empanelment is completed prior to initiating payouts
- Ensures sales incentive and channel partner payouts are in line with budgets and reconciles the same. Highlights discrepancies if any to the Head- Mortgages
- Responds on TDS queries from channel partners and ensures resolution and reconciliation
- Computes and ensures payouts between businesses with ABFL for lead sharing activities basis approvals from Head- Mortgages
- Executes channel partner empanelment and ensures accurate documentation and closure
- Reconciles pricing matrix given by Treasury and final money allocation in the business budget
- Coordinates with the Treasury team for fund allocation and also provides weekly projections through MIS.
Insurance & HL Transaction Processing
- Supervises processing of end to end transactions for HL for employees of ABFL including coordination with credit risk and operations teams on the file
- Drives the achievement of Third party Insurance Premium targets through the Mortgages team
- Monitors Insurance revenue and reports Insurance sales status through MIS
- Launches & tracks Insurance promotional activities
IT Systems Management
- Ensures that the Lead Management System and online portal for DSAs have no downtime
- Works on projects to enhance system functionality and on system upgrades based on business need
- Works on
Miscellaneous Business Projects/ Ad Hoc Requirements
- Prepares reports/ documents/ business plan projections/ presentations on an ad hoc basis for the Mortgages business leadership team
- Coordinates leadership team meetings and tracks follow on actions from sales meets to closure
- Benchmarks sales incentive schemes and channel partner rates against industry to build in competitive edge while assisting Mortgages leadership team in design of plans
- Provides relevant sales data to support branch audits/ sales process audits and tracks/ address observations to close in conjunction with the sales teams
